Privacy Policy
Effective Date: January 1, 2025
Fixup Experts LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address when you submit a form or contact us.
- Project Details: Information about your home improvement needs that you voluntarily provide.
- Automatically Collected Data: IP address, browser type, device information, and pages visited via analytics tools (Google Analytics, Microsoft Clarity).
- Messaging Information: When you message our Instagram or Facebook page, the messaging platform provides a page-scoped user ID and your public profile name, along with the content of the messages you send us, so we can reply and keep your conversation together.
How We Use Your Information
- To respond to your inquiries and provide estimates.
- To schedule and complete requested services.
- To improve our website and customer experience.
- To send relevant updates or promotional offers (only with your consent).
How We Share Your Information
We do not sell your personal information. We may share data with trusted third-party service providers (e.g., analytics, scheduling, or communication tools) solely to operate our business.
Messaging Platforms (Instagram & Facebook)
We use Meta's Messenger Platform and Instagram messaging features to receive and reply to messages you send to our business pages. We access only the messages and basic profile information needed to communicate with you, and we use that information solely to respond to and serve you — never for advertising. Your use of Instagram and Facebook is also governed by Meta's Privacy Policy.
Your Privacy Rights (Texas Residents)
Under the Texas Data Privacy and Security Act (TDPSA), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Opt out of targeted advertising or data sales (we do not sell data).
To exercise these rights, contact us at alekseevn@fixupexperts.com.
To request deletion of the personal data we hold about you — including messages and identifiers from Instagram or Facebook Messenger — follow our Data Deletion Instructions.
Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, contact us:
Fixup Experts LLC
6 Leaf Spring Pl, Spring, TX 77382
Phone: 346 248 74 97
Email: alekseevn@fixupexperts.com